Privacy Statement

G-teK srl Consumer Privacy Statement
Last modified: April 6, 2017

Your privacy is important to G-teK srl Company (“G-TEK” or “we”) as is your trust in G-TEK’s products and services. We want you to know that the information you share with us will be treated with care. This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us.

Scope
This Privacy Statement applies to personal information we obtain from and about individuals interacting with G-TEK and its websites, products and services. It does not apply to personal information we obtain in our capacity as an employer.
This Privacy Statement covers all G-TEK controlled subsidiaries and affiliates in the U.S.. Additionally, mobile applications have separate privacy statements, as described in the Mobile Applications section below.

Information Collected
As you interact with G-TEK, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you or your system as further described below.

You may provide us with information about you or your system through a number of sources: G-TEK websites, product and related events, test drive or other incentive applications, surveys, social media platforms (i.e., when you register for a G-TEK sponsored sweepstakes via the G-TEK Facebook Fan page), sweepstakes entries and through our customer call centers.

We receive information about you through system sales records provided by your dealer and we may obtain, with your consent, data obtained from your system onboard equipment (if any). For additional information about system data, please see your owner’s manual. We also may obtain information about you and your system from G-TEK affiliates, G-TEK dealers, G-TEK licensees for consumer merchandise, G-TEK credit card bank partners and other sources such as companies that provide lists of potential system purchasers and current owners, if such companies are permitted to share your information with us pursuant to their privacy statements. We may combine information that we receive from the various sources described in this Privacy Statement, including third-party sources, with information you provide and use or share it for the purposes identified below.

The types of information that G-TEK collects about you may include, but are not limited to:

Use
The information G-TEK collects about you and your system will be used:

You may choose to forward information from one of our websites or emails to another person through our Forward to a Friend program. Email addresses submitted to our E-card or other Forward to a Friend programs will not be captured for later use in marketing unless the recipient opts into receiving additional marketing materials from G-TEK.

Mobile Applications
G-TEK has developed certain mobile applications that you may download to your mobile device or system (“G-TEK Applications”). When you download a G-TEK Application, there may be an opportunity for you to provide us with or for us to obtain information about you or your system. Each G-TEK Application will display a separate Privacy Statement that will inform you about how any information shared via the application will be handled and how to decline such use or uninstall the application.

Through the Infotainment system, G-TEK may also offer applications developed by third parties (“3rd Party Application”). When you download a 3rd Party Application to your mobile device or system, the 3rd Party Application may collect information about you in connection with your download or use of that application. G-TEK is not responsible for the collection or use of information by 3rd Party Applications. We recommend that you carefully review the privacy statement of each 3rd Party Application prior to downloading or using them.

Sharing
G-TEK may share the information it collects about you or your system in the following instances:

Apart from the purposes listed above, G-TEK will not share information about you or your system with other third parties for their independent use without your permission.

How to Manage Your Personal Information/Communications Preferences
If you do not want to receive unsolicited marketing communications from G-TEK, please contact us by phone or by e-mail (see the  Privacy Inquiries and Correcting Your Information section).  This will allow you to opt out of telephone and email communications and/or to change previously submitted opt-out preferences. You can also contact us to opt out of direct mail communications, as well as telephone and email communications, and/or to change previously submitted opt-out preferences.

If you have subscribed to a particular email newsletter or other communication, you should follow the instructions in the email or on a related website to unsubscribe.

G-TEK and G-TEK dealers are separate legal entities with their own privacy practices. For questions about your dealer's privacy practices including opting out of marketing communications from your dealer, please contact your dealer directly.

If you opt out of receiving marketing communications from G-TEK, your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as system support and service).

Security
G-TEK uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.

Cookies/Tracking Technologies
G-TEK websites may use “cookies” and other tracking technologies to gather information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit). Cookies remember user preferences and maximize the performance of our website and services. Using cookies on our websites provides benefits to you, such as allowing you to maintain your account login information or contact information on Request a Quote forms between visits, or locating a nearby dealer. In addition, we use information gathered from cookies to autofill fields on forms such as the city, state or zip code associated with your IP address. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected.

Similarly, we may also place Web beacons in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.

To measure site activity, provide a better user experience, and tailor our marketing communications, we or our service providers or business partners may compile information from the cookies, Web beacons or other technologies on our websites.  This information may be combined with other information collected online or offline about you, including data provided by third party sources, and may be used or shared for the purposes described in this Privacy Statement.  We may also allow third party advertising and personalization partners to use this information to develop personalized content and appropriate advertising based on your visits over time on G-TEK web sites and non-G-TEK web sites.  This information may also be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.

At this time, we do not honor “do no track” signals from a web site browser. However, you may refuse or delete cookies. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.

Linked Sites
G-TEK websites may contain links to third-party sites not controlled by G-TEK or covered by this Privacy Statement, such as those belonging to G-TEK dealers, G-TEK licensees, co-branded websites offered in conjunction with a business partner, or independent product review sites. We recommend that you check the Privacy Statement of other sites you visit before providing any personal information.

G-TEK Dealers       
When you buy or lease a G-TEK system from a G-TEK dealer, the dealer will share your information with G-TEK as the system manufacturer.  Please be aware that each dealer operates as a separate legal entity and you should read the dealer’s privacy statement to ensure that you understand its privacy practices and procedures. Additionally, because the G-TEK dealer often is the first contact with you, the dealer can answer any questions you may have about its privacy practices. While G-TEK encourages its dealers to ensure full compliance with all applicable privacy legislation and has provided information to our dealers relating to privacy obligations, G-TEK is not responsible for dealers’ compliance with applicable law.

When completing a purchase or lease agreement or signing a service repair order with the G-TEK dealer, you should be provided with information describing the dealership's privacy practices and related policies that explain that certain personal information that you provide to the dealer may be shared with G-TEK or others in accordance with this Statement.

Children's Privacy
G-TEK websites do not target or knowingly collect any information from children under the age of 13.

Data Transfer
When G-TEK and any controlled subsidiaries and affiliates receive information from G-TEK controlled subsidiaries and affiliates, (collectively “G-TEK companies”), we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. G-TEK acts as a data processor for its G-TEK controlled subsidiaries and affiliates (collectively, “G-TEK companies”) by providing data hosting, maintenance, support, and troubleshooting of services, as well as other redundant back office support. G-TEK companies act as controllers of their own customer data, and G-TEK acts as a data processor for these companies.

Individuals that use products or services offered by a G-TEK company may wish to raise any privacy questions with such company directly, including filing any requests to access customer data or exercise other privacy rights. Individuals may also raise questions with G-TEK using the contact details below. 

 

Privacy Inquiries and Correcting Your Information
If you have concerns or questions regarding G-TEK's consumer privacy practices or this Privacy Statement, or to have your mail, email or telephone information updated  please refer to the frequently asked questions that follow, or you may contact us calling at +39 059687214 or by e-mail at ragioneria@gtek.it

Changes to Privacy Statement
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page.
Effective date: April 6, 2017
Last modified: April 6, 2017


Frequently Asked Questions

Q1: How long will my opt-out preferences last?
A: Your G-TEK telephone and email opt-out preferences will be honored in accordance with applicable law and will remain in effect unless you take action to opt back in to receiving materials from us (for example by Request a Quote or completing a Business Reply Card). Your G-TEK direct mail opt-out preferences will expire three (3) years from the date of your submission. You can change or update your opt-out preferences by contacting us by phone at +39 059687214 or by e-mail at ragioneria@gtek.it


Q2: Does my system have a black box to record data?
A: G-TEK systems, like other modern systems, may have a number of sophisticated computer systems that monitor and control several aspects of the system's performance. G-TEK systems may use on-board system computers to monitor components to optimize working conditions. Some information may be stored during regular operations to facilitate repair of detected malfunctions. To learn more about system recording and privacy, refer to the System Data Recording and Privacy section of your system’s owner manual, if present.